Club Active will not collect or monitor any personal information about an individual without their consent. The only personal information collected is what is provided voluntarily by a member or prospective member. We collect personal information primarily to enable us to provide members with our services. Club Active may also use the information for marketing to you or for any other purpose permitted under the Privacy Act 1988 (Cth).
When a membership or product is purchased personal information will be requested in order to provide the requested service or product, provide updated information, and advise of other Club Active products, which may be of interest. You are not obligated to provide personal information however failure to do so may result in Club Active being unable to provide services or products to you.
Personal information is collected directly from members or potential future members when they personally complete and submit an application form to become a member of Club Active. This may be done in person, online via our website, or over the phone.
Club Active uses CCTV in our club for health and security reasons. If you have any queries in relation to the use of CCTV operating in and around the club please contact us.
Club Active may ask you to complete surveys that we use for feedback and research purposes, although you do not have to respond to them.
Personal Information will be used for the following primary purposes:
Club Active may employ other companies or service providers to assist us in providing our services, including (but not limited to) marketing, market research, mail-house services, hosting and product development services, analysis of health data, and consulting services. These third parties may have access to personal information that is needed to perform their specific function. They cannot use that information for other purposes. Club Active recognises the trust with which individuals provide personal information, and such information will not be used or disclosed for any other purposes without consent, except in exceptional cases when disclosure may be required by law or is necessary to protect the rights or property of Club Active, or any member of the public, or to lessen a serious threat to a person’s health or safety.
Club Active may use tracking technologies such as cookies to make use of the website and services as convenient as possible. Cookies are pieces of information that a web site transfers to a computer’s hard disk for record-keeping purposes. Most web browsers are set to accept tracking technologies such as cookies. These tracking technologies do not themselves personally identify users, although they do identify a user’s browser. These tracking technologies allow Club Active to monitor the Club Active website, and to record how many people are using the different parts of the site. It is possible to set your browser to refuse tracking technologies such as cookies, however, this may limit the services provided by Club Active’s website.
Individuals have the right to review, amend or delete personal information that may be recorded on the Club Active database. Information may be reviewed, amended or deleted by contacting Club Active. All reasonable steps will be taken to delete personal information upon request, except where it is required for legal reasons. Deletion of information may result in Club Active being unable to provide certain services or products.
Club Active Tweed takes all reasonable steps to keep secure personal information recorded and to keep this information accurate and up to date. We maintain physical, electronic and procedural safeguards in connection with the collection, storage and disclosure of personal information. Our security procedures mean that we may occasionally request proof of identity before we disclose personal information to you. Club Active Tweed employees and third-party contractors are obliged to respect the confidentiality of any personal or sensitive information held by Club Active Tweed. Club Active Tweed only permits authorised personnel to access your information and information will only be disclosed to third parties where they have the appropriate authority.
Club Active may provide links to websites outside of the Club Active site. These linked sites are not under the control of Club Active, and Club Active is not responsible for the conduct of companies linked to the Club Active website, nor for the performance or otherwise of any content and/or software contained in such external websites.