Free Healthcare Assessment

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Common Questions

Everything You Need To Know

No pressure, no sales pitch. Just honest answers to the questions we hear most.

Is the Free Healthcare Assessment really free?

Yes, completely. No cost and no obligation whatsoever. The assessment is genuinely valuable in itself, and we want you to leave with real clarity on your health regardless of what you decide next. There is nothing to pay and nothing to commit to.

I haven't exercised in years. Is this right for me?

Absolutely. Many of our members come to us completely deconditioned, some having not exercised in decades. Your assessment starts exactly where you are right now. You do not need to be fit to start. That is what we are here for.

I have a health condition. Is it safe for me to exercise?

This is exactly why we exist. Our clinicians are specifically trained to work with people managing chronic conditions, post-surgery recovery, pain, diabetes, heart conditions and more. We work alongside your GP and medical team. For most conditions, exercise is not a risk. It is part of the treatment.

What if I've had a bad experience at a gym before?

We hear this often and it is part of why Club Active was built. Our space is not a traditional gym. Our team are clinicians, not salespeople. Every member is 50+ and in the same chapter of life as you. Your comfort and your pace are always respected, without exception.

What actually happens at the Free Healthcare Assessment?

It is a relaxed 30-minute conversation with a university-qualified clinician. They will review your health history, listen to your goals and any concerns, and give you a clear picture of what a program designed specifically for you would look like. No equipment, no physical testing, no pressure. Just clarity.

Will I be pushed too hard or expected to keep up?

Never. Every person at Club Active has their own clinically designed plan, their own starting point and their own goals. There is no group benchmark to meet and no comparison with others. Your program is built for your body, your history and your pace.

How is this different from a regular gym or physio?

Club Active sits between the two and beyond both. A regular gym gives you equipment and no clinical guidance. A physio treats injuries but does not build long-term fitness. We combine Exercise Physiologists, Physiotherapists and Dietitians in one space, with a gym environment built for over 50s. It is an integrated model that neither offers alone.

Can I get government funding for my program?

Potentially, yes. DVA members, NDIS participants, aged care recipients and people with a GP Chronic Disease Management Plan may be eligible for partial or full funding. Ask about your eligibility at your Free Healthcare Assessment and our team will walk you through every option available to you.

I'm worried about the cost. Is it affordable?

We understand cost is a real consideration. Your first step costs nothing. From there, your clinician will walk you through all program options including any government funding you may qualify for, so you have a complete picture before making any decision. There is no obligation at any stage.

How quickly can I get started?

Most members are booked for their Free Healthcare Assessment within 24 to 48 hours of enquiring. Our team will call you to confirm a time that suits. The sooner you reach out, the sooner we can get your plan in place.

Still have a question? Your Free Healthcare Assessment is the easiest way to get a straight answer from someone who understands your situation.